Return Policy- 

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Last updated: 12/15/2025

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At Thistle & Thread, we truly appreciate your support and want you to love your purchase. Please review our return policy carefully.

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Returns

• Returns must be requested within 14 days of delivery.
   

• Items must be unworn, unwashed, and in original condition with tags attached.
   

• Sale items, accessories, and gift cards are final sale.
   

 

Exchanges

We are happy to offer exchanges for size or store credit when available. Exchange requests must meet the same conditions as returns.

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Refunds

• Approved refunds will be issued to the original form of payment or as store credit, at our discretion.
   

• Original shipping costs are non‑refundable.
   

 

Return Shipping

Customers are responsible for return shipping unless the item arrived damaged or defective.

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Damaged or Incorrect Items

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery, along with photos, so we can make it right.

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Contact Us

To start a return or exchange, please email us at the email provided below.

Email: Lola@thistleandthread.co

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We thank you for supporting our small business — your grace and understanding mean more than you know.